1. General provisions
SMSInkognito ("we", "our service") undertakes to protect the confidentiality and privacy of our users. This privacy policy explains what data we collect, how we use it and what rights you have regarding your personal data.
By using our service, you agree to the terms of this privacy policy.
2. Information we collect
2.1 Data provided by the user:
- SMS recipient phone number
- Message text
- Selected sender type
- Payment information (processed through secure payment systems)
2.2 Technical data:
- User IP address
- Message sending date and time
- Browser and device information
- Message delivery status
3. How we use your information
- Service provision: for sending SMS messages and tracking their delivery
- Content moderation: checking message texts for compliance with our rules and legislation
- Security: preventing fraud and abuse of the service
- Service improvement: usage analysis to improve service quality
- Technical support: providing assistance to users
4. Content moderation and control
To ensure security and compliance with legislation, we moderate all messages:
- Automatic check for prohibited content
- Manual moderation of suspicious messages
- Blocking messages containing threats, insults or illegal content
- Maintaining a moderation log for reporting to law enforcement agencies if necessary
Important: Messages that violate the laws of Ukraine or our terms of use will not be sent, and relevant information may be transferred to competent authorities.
5. Data storage
- Message texts: stored for 30 days for moderation and support purposes
- Technical logs: stored for up to 6 months for security and analytics
- Payment information: not stored on our servers (processed by third parties)
- Delivery data: stored for 90 days for status tracking
6. Transfer of data to third parties
We may transfer your data in the following cases:
- SMS providers: for message delivery (only necessary minimum data)
- Payment systems: for payment processing
- Law enforcement agencies: in the presence of an official request or suspicion of illegal activity
- Technical partners: to ensure the operation of the service (with the signing of non-disclosure agreements)
We never sell your personal data to third parties for marketing purposes.
7. Data security
We take serious measures to protect your data:
- Encryption of all data during transmission (SSL/TLS)
- Storing data on secure servers
- Limited access of employees to personal data
- Regular security audits
- Automatic deletion of outdated data
8. User anonymity
Although we strive to ensure anonymity of message sending:
- Recipients do not see your real phone number
- We do not require registration to use the service
- Technical data is stored separately from message content
- When law enforcement agencies contact us, we cooperate in accordance with the law
9. Your rights
In accordance with the legislation on personal data protection, you have the right to:
- Know what data about you we store
- Demand deletion of your personal data
- Correct inaccurate information
- Limit the processing of your data
- File a complaint with the personal data protection authority
To exercise these rights, contact us through feedback form.
10. Cookie files
Our website uses cookies for:
- Ensuring the basic functionality of the site
- Saving user settings
- Analysis of attendance (depersonalized data)
- Ensuring security
You can disable cookies in your browser settings, but this may affect the operation of the site.
11. Changes to the privacy policy
We reserve the right to update this privacy policy. We will notify you of significant changes by posting a message on the main page of the site.
We recommend periodically reviewing this page to familiarize yourself with the current version of the policy.
12. Contact information
If you have questions about this privacy policy or the processing of your personal data, contact us:
- Through feedback form on the site
- Email: privacy@smsinkognito.com
